CMS Installation
Install on Website builders or Content Management Systems (CMS)
Wordpress
Squarespace
Wix
Shopify
Weebly
GoDaddy
Joomla
Wordpress
Step 1: Log in to your website’s WordPress dashboard
Step 2: Navigate to Plugins
From the left navigation panel, click on Plugins. Thereafter, click on Add New
Step 3: Add New Plugin
Navigate to the search bar and search for ‘Insert Header and Footers’. You will see many options on the search result page. Click on the Install Now
button for the Insert Headers and Footers
plugin. Please make sure you 'Activate' the plugin to make use of it.
Step 4: Open Headers and Footer Console
From the left navigation menu, click on Settings
. Select Insert Headers and Footers
from the Settings menu.
Step 5: Add the Live Chat Script
Create your account by signing up for Kommunicate. You can signup for free in Kommunicate. If you already have a Kommunicate account, log in to your account and go to the Install section and copy the script.
Insert the copied script in the Script in Footer section of the Header and Footer console.
Live chat is now active on your website. Open the website and check out the chat plugin. You will find it in the bottom-right corner.
Video tutorial: Add Live Chat to Wordpress
Squarespace
Step 1: Log in to your account and select your website
Visit Squarespace and login to your account. Under Website
tab, click the website in which you want to add the live chat plugin.
Step 2: Open settings
Choose Settings
from the left navigation panel.
Step 3: Open advanced settings
Next, navigate to the Website
section and Click on Advanced
to open advanced settings.
Step 4: Open code injection console
From the advanced settings menu, open Code Injection
console.
Step 5: Insert your plugin script
Paste the copied javascript code the footer section.
To get Install script - go to the Install section and copy the script.
Click Save and you are good to go!
Wix
Step 1: Login to your Wix account
Login to your account and click on the My Sites
.
Step 2: Select the site you want to integrate live chat in
Select your site and click on the Edit Site
button.
Step 3: Open HTML iframe
After clicking on the edit site. Go to the left side panel and click on Add icon
then move to the cursor on More link => Open add more tab => select the HTML iframe
.
Step 4: Paste your JavaScript code
Click on Enter code
. HTML iframe Popup box will open. Here in this box paste our JavaScript Install script you got from Kommunicate dashboard.
To get Install script - go to the Install section and copy the script.
Adjust the width and height of chat widget ⇒ Click Apply
(Recommended size: Width – 400 px & Height 600 px)
Now you are done with integrating live chat.
Step 5: Adjust chat widget position
In this step, you need to adjust the chat widget position and enable it to show in all pages.
Right-click on your chat widget ⇒ Enable show on all pages ⇒ Select pin Settings/pin to screen as shown in the screenshot below. Then you will get the option to adjust position and size.
Set position and size as per your convinience.
Its done ! You are good to go!
Steps to install Live chat plugin in the Wix website (Paid plan)
If you are using a paid plan, please follow the below steps to install Kommunicate live chat.
Note: In Wix paid plan, you can adjust chat widget size for both mobile and desktop versions.
Step 1: Login
1 . Login to Wix dashboard
Choose your site ⇒ Settings ⇒ Tracking & Analytics
Next, click on
New Tool
andCustom
In the box, paste the install script you got from Kommunicate dashboard and also give the Name for your chat widget implementation as LiveChat so that it’ll display on all pages.
To get Install script - go to the Install section and copy the script.
As a final step, select Body – end as the position for your LiveChat and click on Apply.
With these steps, you can integrate live-chat in your Wix websites.
Video tutorial: Integrate live chat plugin with Wix Website
Shopify
Step 1: Get your live chat script
Open Kommunciate dashboard. Navigate to Install section under Settings, where you will get the live chat plugin script. Copy the script.
Step 2: Login to Shopify
Log in to your Shopify account. Click on Online Store
.
Step 3: Click on Edit Code
Navigate to Themes
section. Click on the action button and select the Edit Code
.
Step 4: Paste the script
In the Edit Code
section, go to the left side Edit Code for Debut
panel and click on Sections
. Open the footer
. liquid
section and paste the copied live-chat plugin script. Click on Save
.
Step 5: Preview your changes
After saving click on Preview
to see the changes. You will see the chat beacon on the bottom right corner.
Video tutorial: Add Live Chat Plugin to Shopify Website
Weebly
Step 1: Log in to your Weebly account
Log in to your Weebly account and open your Weebly console.
Step 2: Open the Edit/Design section
Click on the “Edit Website” button or “Design your website” option; it will show all the website pages.
Step 3: Add Section
Locate the Add Section
option and open it.
Step 4: Open the Embed Code Section
Locate the Embed Code section in your console and select the “Embed code” page section.
Step 5: Add Your Live Chat Script Here
Paste your Kommunicate live chat code snippet in the Embed code section, as shown in the image below.
To get Install script - go to the Install section and copy the script.
Step 6: Publish Your Website
Now navigate back to your Weebly console and click on Preview
or Publish
at the top of the panel. You will be able to see your chat widget there.
You can now view the Kommunicate live chat widget on your Weebly website, and this is how it is going to look:
GoDaddy
Step 1: Log in to your GoDaddy account
Then click the My Products
under the account user dropdown option at the top
Under the All Products and Services
section, you can see the Websites
section. Click Manage
under your websites
Step 2: Add Website
Then Click Add Website
or sometimes it will be Edit Website
in the Website Builder and start editing
Step 3: Add Section
Now Click the PAGE
section and select the page you want to add the Kommunicate live chat and then select the Add Section
Step 4: Choose HTML
and click Add
button
HTML
and click Add
buttonStep 5: Add livechat script
Now, paste your Kommunicate live chat code snippet in the Custom Code field
To get Install script - go to the Install section and copy the script.
After pasting the Custom Code
field, you can specify a height for the chat widget iframe in the Forced Height
section. Now, click Done at the top of the website builder panel
Click Preview or Publish at the top of the panel, you can now view the kommunicate live chat widget on your GoDaddy website
Joomla
Step1: Login to your Joomla administrator panel
The Administrator interface can be opened by appending the word administrator to the URL of your Website or Server IP.
For example, http://www.example.com/administrator Or http://159.65.151.55/administrator
Step2: Select 'Templates'
Then, Go to “Extensions” and click “Templates” from the drop-down
Then select the required template for your site.
For example, Template – Beez3 Details and Files
Step 3: Click on the “index.php” file on the left side menu
Then, scroll to the bottom on the “index.php” file, you would be able to find
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