FAQ

Table of Contents

• Scaling & Performance

• Front-end

• Data

• API

• Code

• Marketplace

• Pricing

Scaling & Performance

What are Xano's limits?

When it comes to building the backend for your application, building to 95% capability isn't good enough. You need a platform that can handle every edge case you throw at it and Xano is that platform. From its inception, it was built to be the first Turing complete NO CODE backend so anything you can do in a regular programming language (PHP, C, Javascript, etc.) you would be able to do in Xano.

Can I scale my backend with Xano?

Yes. With Xano you don't need a DevOps team because we handle everything for you. Docker and Kubernetes are used to provision new accounts which provides a stable, scalable environment on top of Google Cloud and the PostgreSQL database offers not only the power and flexibility of SQL/NOSQL, but can scale horizontally and vertically.

What happens to my backend if Xano shuts down

We want each one of our users to feel secure in building their businesses and backends on the Xano platform, so in the very unlikely scenario that we decide to close up shop, we promise to release the Xano source code under an open-source license so that you can set up your own Xano server and keep your backend running.

What if I need more capacity outside my plan?

We've structured our Prototype & Business plans to be optimized for the products we see most often. However, if you should need more capacity outside of our Business plan, whether it be file storage, workspaces, team seats or bandwidth, we have pricing and you can contact sales.

Does Xano rate limit?

Only the Explore and Starter plans of Xano have rate limiting. Any instance on the Prototype plan and up does not have rate limiting. For more information on the specifics please visit xano.com/pricing.

Front-End

Can Xano build my front-end?

No. Xano only handles your entire backend, which consists of development, dev-ops, database & APIs as a hosted platform. It does not create any sort of front-end for your project. You can take the API endpoints you create in Xano and link them to the front end of your choice or with one of our preferred front end solution providers

Absolutely. We built Xano with the idea that it would seamlessly integrate with other popular and up and coming No Code tools. Please visit Connect to a Front-End for more information.

Data

Who owns my data?

You own your data. This also include any data that your users might upload unless your agreement with them specifies otherwise.

Can I move my backend code off Xano?

No. Since Xano's system creates and hosts all your project backend development code with a simplified NO CODE methodology, moving your business logic can potentially break and render your project inoperable. However, we are investigating ways to make this work as a future enterprise option.

Can I export my data?

Yes. You can export your data through the settings in your instance. The data will be exported as a .YAML file format.

Can I migrate my backend from another BaaS (Backend as a Service) provider?

We currently do not have a way to import or migrate a backend from another provider. This is largely because the infrastructure and format can drastically differ. We plan to look into certain functionalities if it makes sense as we see what customers want.

Can I copy and paste my data into the database?

Currently, no. However, we are aware that this is a popular request and it's on our roadmap.

API

Can I make an External API request in Xano?

Yes. You can access and process an external API Endpoint with Xano. This can be found within the Function Stack.

How do I schedule a recurring API request?

​Tasks (or Background Tasks) allow you to utilize scheduling capabilities - both recurring and one-off. Tasks are only available on paid instances.

How can I extend data from multiple sources in a single API request?

Addons allow you to extend data from multiple sources in a single API request. Addons give you complete control over how your data is queried. Please visit the Addons page and guide for more information.

Does Xano provide documentation for my API Endpoints?

Yes. Xano automatically generates documentation for your API Endpoints using Swagger. You can find this on the API page > API Documentation. Additionally, there is a link to it on the right side of the page within an API group.

Code

Can I see the code that my Xano backend is being hosted on?

No. Xano prides itself in being a No Code or Zero Code solution. We enable both technical and non-technical users alike to build their backends without code or compromise. In doing so, we allow our users to save weeks to months of time in development and up to hundreds of thousands of dollars in costs. To stay true to our No Code DNA we do not provide the code at this time.

Marketplace

Will the Marketplace have templates that I can use to start my backend with?

Yes. Although the Marketplace was just launched, we are very excited to begin releasing templates for our users to use for their projects. We have many useful and exciting templates on our roadmap.

Can I develop an extension or template and sell it on the Xano Marketplace?

Coming soon. Allowing our users to develop extensions and templates for the Marketplace is on the roadmap. Stay tuned for more information.

Pricing

How much will Xano cost and how do I upgrade?

Pricing depends on which plan you choose. For detailed information on the cost of each plan and what is included please visit xano.com/pricing.

​In order to upgrade, please visit the Billing page in your Xano account and select "Change Plan."

Compliance

Can I satisfy HIPAA Compliance while using Xano as my Backend?

Yes. All data stored within Xano is encrypted at rest. Transmission of data is done securely over SSL. Access to workspaces are limited to the team settings defined on the instance, which is governed by the owner of the instance. An additional workspace can be used for separating personally identifiable information from the main workspace, or a 3rd party vault server can be used instead.

As of today, Xano holds certification for ISO 27001:2013. While there are many similarities between ISO 27001:2013 and GDPR compliance, they are not the same thing. We are aware of the importance and popularity of GDPR compliance with our European customers. Therefore, it is on our roadmap to take the proper steps to fulfill GDPR compliance in the near future.

Agencies

Does Xano work with Dev Shops / Agencies?

Xano's origin was spawned via a development shop. So we know what they want with regards to client projects. Our objective is to simplify the backend development process while saving tons of money and time to complete each project.

Can I collaborate with others on a project in Xano?

Yes. Development can work better if a team is involved. Depending on which package you're subscribed to, you can grant access to other teammates to your instance and work on a project together.

Custom Development

Can I create a custom plan with Xano?

Yes. This can be done by contacting us and inquiring about our custom enterprise setup.

Can I hire Xano to develop my custom backend?

Yes. Our pricing varies according to complexity. Please contact us and inquire about our white glove development service.

Hosting

Can I host Xano "on premise?"

Typically...no. However, this can be done with an Enterprise setup. Contact us today to inquire.